The Tool Xchange™

ToolXNow

Privacy Policy

Last updated: April 2026. We are committed to protecting your privacy and being transparent about how we handle personal data.

At ToolXNow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our tool rental and marketplace platform.

Information we collect

  • Account and identity data you provide when you register, sign in (including through our authentication partner), or update your profile.
  • Transaction and listing data related to rentals, purchases, listings, cart activity, and communications about orders.
  • Usage and device data such as pages viewed, general location derived from IP where applicable, and technical logs to keep the service secure and reliable.
  • Payment-related information processed by our payment and financial partners—we do not store full card numbers on our own servers where industry-standard tokenization is used.

How we use your information

  • To provide, operate, and improve ToolXNow and its features.
  • To process rentals and sales and to send service-related messages.
  • To verify accounts, detect fraud, and protect users and the platform.
  • To comply with legal obligations and respond to lawful requests.
  • With your consent where required, to send marketing communications you can opt out of at any time.

Sharing of information

We may share information with service providers who assist us (for example hosting, authentication, email delivery, analytics, and payment processing), subject to confidentiality and data-processing terms. We may disclose information if required by law or to protect the rights, safety, and security of ToolXNow, our users, or others.

Data retention and security

We retain information only as long as needed for the purposes described here, unless a longer period is required or permitted by law. We use administrative, technical, and organizational measures designed to protect your information, though no method of transmission over the Internet is completely secure.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also adjust cookie and marketing preferences where those features are offered. To exercise your rights, contact us using the details on our Contact page.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" reference when we do. Continued use of the service after changes become effective constitutes acceptance of the updated policy where permitted by law.

Contact us

If you have questions about this Privacy Policy or our privacy practices, please reach out via our Contact page.